Customer Sentimental Analytics


 Customer Servicing

 Single Point Access for Social Media Data & Reports.

 Top 10 Issues, Influencers & Opinion Makers

 Crisis Reporting

Other Optional Plug-ins

  • Social Media based Demand Forecasting
  • Social Trending
  • Consumption Leveling
  • Seasonality (Buy Dimensions)

 Customer Acquisition

 Reputation Management

Semantic Technology

Features & Plug-ins

 Social Media Listener

  • Facebook
  • Twitter
  • Flickr
  • Youtube
  • Vimeo
  • LastFM
  • Google RSS Feed
  • Reddit
  • SoundCloud
  • Deviant Art
  • Instagram
  • Sentiment Technology
  • Natural Language Processing
  • 24/7 Monitoring & Alerting