Customer Sentimental Analytics

Customer Sentimental Analytics

Features & Plug-ins

▪ Social Media Listener

  • Facebook
  • Twitter
  • Flickr
  • Youtube
  • Vimeo
  • LastFM
  • Google RSS Feed
  • Reddit
  • SoundCloud
  • Deviant Art
  • Instagram
  • Sentiment Technology
  • Natural Language Processing
  • 24/7 Monitoring & Alerting

▪ Customer Servicing

▪ Single Point Access for Social Media Data & Reports.

▪ Top 10 Issues, Influencers & Opinion Makers

▪ Crisis Reporting

Other Optional Plug-ins

  • Social Media based Demand Forecasting
  • Social Trending
  • Consumption Leveling
  • Seasonality (Buy Dimensions)

▪ Customer Acquisition

▪ Reputation Management

▪Semantic Technology

© VROX 2002-2017 All Rights Reserved.